Comments on: Farewell ITIL V2, you’ll be missed. http://knapp-it.com/2010/07/farewell-itil-v2-youll-be-missed/ Results, not excuses. Wed, 04 Jan 2023 02:11:30 +0000 hourly 1 http://wordpress.org/?v=4.2.2 By: Jill Knapp http://knapp-it.com/2010/07/farewell-itil-v2-youll-be-missed/comment-page-1/#comment-10 Fri, 16 Jul 2010 01:25:29 +0000 http://knapp-it.com/?p=156#comment-10 Hi Jake,

Thanks for your comment!

I’m a fan of the ITIL Lite book. It was written by Malcolm Fry, who is absolutely wonderful. Click the little YouTube video on that page, and you’ll get a taste of what ITIL Lite is, as well as Malcolm’s awesomeness.

The great folks at Service Sphere have posted an excerpt of a symposium Mr. Fry gave on ITIL Lite; you can check it out by going here: http://www.servicesphere.com/blog/2010/4/18/less-filling-more-taste-itil-lite-the-workshop-review.html

]]> By: Jake Koppa http://knapp-it.com/2010/07/farewell-itil-v2-youll-be-missed/comment-page-1/#comment-9 Fri, 16 Jul 2010 01:15:30 +0000 http://knapp-it.com/?p=156#comment-9 Very cute; I chuckled. Poor ITIL v2!

As you know, our company is one of those that takes the hybrid approach, and it works very well for us.

What do you think of the V3 ITIL lite?

]]> By: Tweets that mention Farewell ITIL V2, you’ll be missed. « Knapp I.T. -- Topsy.com http://knapp-it.com/2010/07/farewell-itil-v2-youll-be-missed/comment-page-1/#comment-3 Sat, 03 Jul 2010 13:34:00 +0000 http://knapp-it.com/?p=156#comment-3 […] This post was mentioned on Twitter by Jill Knapp (ITIL) and mrlich. mrlich said: Check out this touching video! RT @Knapp_IT: My tribute to #ITIL #V2. http://bit.ly/drL0qB Farewell, old friend. #ITSM […]

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