Comments on: Where’s my book?

By: Jake Mustard

Jake Mustard — Sun, 06 Mar 2011 01:12:12 +0000

Thank-you for reply and sorry, eventually ended up cancelling yesterday :-(

Though I wish it every success if and when it does eventually arrive.

By: Jill Knapp

Jill Knapp — Wed, 03 Nov 2010 18:29:19 +0000

Hi Jake–

The book is fully compliant with the version 4.3 of the syllabus. The only difference between 4.2 and 4.3 is APMG updated the language to reflect that students who are taking the exam in their non-native tongue can have an extra 15 minutes on the exam– that’s it. Nothing else has been added or removed from the syllabus. Good on you for checking, though! You’d be surprised how many people don’t even know the syllabus exists, let alone take the time to look at it.

Only you can determine if you can wait for the book to come out; make the choice that best fits your needs. No hard feelings if you need to cancel. :-)

By: Jake Mustard

Jake Mustard — Mon, 25 Oct 2010 17:46:14 +0000

This book has more shifting release dates than I have fingers, having placed my order on the 30th, July, I was expecting its arrival sometime in August. August, Septmeber and October will soon be passing, my fear, by the time it does become readily available it will be already out of date. One of its core attributes is that it is supposedly based on version 4.2 of the ITIL examination syllabus. Although, in the 6-8 months delay in publication the current ITIL examination syllabus is now at version 4.3. On this basis I fail to the see the value in its procurement, however if this delay was to incorporate the changes, I could be pursuaded not to cancel my order?