Comments on: Have you heard the news? ITIL 4 is on the way in 2019! http://knapp-it.com/2018/06/have-you-heard-the-news-itil-4-is-on-the-way-in-2019/ Results, not excuses. Wed, 04 Jan 2023 02:11:30 +0000 hourly 1 http://wordpress.org/?v=4.2.2 By: Jill Knapp http://knapp-it.com/2018/06/have-you-heard-the-news-itil-4-is-on-the-way-in-2019/comment-page-1/#comment-100644 Wed, 20 Mar 2019 07:44:35 +0000 http://knapp-it.com/?p=983#comment-100644 Hi, Edson!

Aww, thank you so much using my videos for ITIL V3! I’m so happy to hear you enjoyed them; I really had fun putting them together.

Best of luck on your ITIL 4 class next week! I hope you enjoy it and learn a lot. If you’re like me, I promise that you will be very, very happy that you learned ITIL V3/2011 first. ITIL 4 is built on ITIL V3/2011, even though some instructors claim it’s a complete rewrite, and others claim it’s just another layer on top of ITIL V3/2011. Everyone has a different interpretation, it seems. But either way, I found myself relying VERY heavily on my ITIL V3/2011 knowledge as I learned this new version and also while I was taking the ITIL 4 exam.

Are you attending an in-person class, or is it a virtual class? Once you’re done with the class and exam, I hope you’ll come back here and leave another comment to let me (and other readers) know how you liked it, and what you thought of ITIL 4 in general.

Best of luck, Edson! I am confident you’ll do a great job and you’ll be successful!

I hope to hear from you soon!

My best,

Jill

]]> By: Edson Congolo http://knapp-it.com/2018/06/have-you-heard-the-news-itil-4-is-on-the-way-in-2019/comment-page-1/#comment-100639 Tue, 19 Mar 2019 16:46:15 +0000 http://knapp-it.com/?p=983#comment-100639 Good day Jill,

I really enjoyed your ITIL V3 Live Lessons.

Next week I’ll be taking the V4 Training course at Torque IT and I’m really excited.

I will write the exam as well :), so wish me a good job.

regards,
Edson

]]> By: Jill Knapp http://knapp-it.com/2018/06/have-you-heard-the-news-itil-4-is-on-the-way-in-2019/comment-page-1/#comment-100402 Thu, 28 Feb 2019 05:07:25 +0000 http://knapp-it.com/?p=983#comment-100402 Hi there, Safa!

I will definitely be making videos for ITIL 4, but I don’t plan on creating them for a good while. As you know, ITIL is a set of books… and ITIL 4 will also be a set of books, but only one of the books of the new edition has been written so far. I don’t feel like I can make videos about ITIL 4 (or be an expert in ITIL 4) until all of the ITIL 4 books get written and published.

It’s like writing a book report before the book even got written. :)

The current version of ITIL (ITIL V3/2011) isn’t going anywhere for a good long time, so it’s still a good idea to continue with your ITIL 2011 studies. Any ITIL 2011 credits you earn are applicable to the ITIL 4 scheme, so definitely continue learning!

I’m planning on doing a few live ITIL classes online within the next few months. I’ll keep everyone updated, I promise. :)

Thanks for your kind words and for your support!

–Jill

]]> By: Safa Aboulkacem http://knapp-it.com/2018/06/have-you-heard-the-news-itil-4-is-on-the-way-in-2019/comment-page-1/#comment-100359 Mon, 25 Feb 2019 15:28:47 +0000 http://knapp-it.com/?p=983#comment-100359 Hello Jill, Looking forward to see your videos about ITIL 4.
Thank you

]]> By: Jill Knapp http://knapp-it.com/2018/06/have-you-heard-the-news-itil-4-is-on-the-way-in-2019/comment-page-1/#comment-99453 Wed, 02 Jan 2019 04:46:19 +0000 http://knapp-it.com/?p=983#comment-99453 I love it, too. Just wait until ITIL 4 comes out– it’s a very different, but fascinating!

(Sorry it took so long for your comment to post!)

]]> By: Mike Rabkin http://knapp-it.com/2018/06/have-you-heard-the-news-itil-4-is-on-the-way-in-2019/comment-page-1/#comment-98498 Wed, 19 Sep 2018 13:31:06 +0000 http://knapp-it.com/?p=983#comment-98498 I Love ITIL.

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