I won’t have ITIL 4 video materials available until the end of the year. ITIL V3/2011 is still considered the official and current version of ITIL.
ITIL 4 is only in preview right now. Only one book of the new ITIL 4 series has been written yet; the other books are still being developed (in fact, I’m on the review team!). ITIL 4 won’t be fully released until the end of the year at the earliest, which is why I’m waiting to release by ITIL 4 Foundation videos until then.

Thank you!

–Jill

Have you record video training for ITIL v4 Foundation yet or not? if yes can you please introduce the video training distributor company or link.

First off, ITIL V3/2011 hasn’t gone away– you can still take the ITIL V3/2011 training and exams until at least mid-2020. ITIL V3/2011 won’t be replaced or retired for another year or so… so you didn’t miss out on anything!
You can do the same training and exam that your friend did. (Congratulate your friend on a 40/40, by the way! That is rare and amazing!!) My ITIL Foundation Exam LiveLessons videos are still valid and useful.

I won’t be making ITIL 4 Foundation videos for a while. This is because ITIL 4 is not fully out yet.

You see, ITIL stands for “IT Infrastructure LIBRARY” and is a set of books. A Foundation class teaches the highlights of all the books. But they haven’t written or published all of the ITIL 4 books yet– they only wrote one book so far, which is a little overview book… but an overview of what? So there’s no real content to ITIL 4 yet, only basic concepts and vocabulary… but it doesn’t really tell you how to do anything. It’s just a little intro book.

There’s been so much marketing hype around ITIL 4 that everyone thinks it’s this huge great thing– and I’m sure it will be someday once the rest of the books come out. But right now it’s like you’re watching a movie preview but the actual movie itself isn’t out yet. Does that make sense?

So I’m encouraging folks to either go with ITIL V3/2011 like normal, or, to sit tight and wait until the rest of the ITIL 4 books come out– which will give your instructors a chance to be experts in ITIL 4 when they teach you. Because right now, your ITIL 4 instructor will only be 40 questions smarter than you. (That’s like your friend teaching you ITIL V3/2011.)

If your goal is to just be Foundation certified, go with ITIL V3/2011 because you learn more practical information in a V3/Foundation class than you do in a half-baked ITIL 4 class. That’s my advice.

You can do as you wish, of course!

My ITIL 4 Foundation materials probably won’t be out until the (northern hemisphere) winter, if I had to guess.

If you do want to take the ITIL V3/2011 class your friend took, go to http://pearsonitcertification.com and use code KNAPP60 for 60% off the price. It definitely helps!

(And I promise you, I’m not just trying to sell you my videos. If I really thought ITIL 4 was the best direction for you, that’s what I would tell you to do. But if you take ITIL 4, you’ll be speaking a language that nobody else will understand for a loooooong time.)

I hope this helps a bit!

Whatever you wind up doing, best of luck! :-)

Unfortunately, Axelos updated its certification from ITIL V3/2011 to ITIL 4. My main goal is to be ITIL (Foundation Level) certified. I don’t have a good background about IT management and as I don’t have much time, I have to study on my own. I asked about ITIL V3/2011 exam where I live but they told me it’s unavailable anymore. Only ITIL 4 exam is available at the moment. So…

My first question is that should I wait for now until you release your DVD set for ITIL 4 or should I start watching your ITIL V3/2011 DVD videos and take notes?

Second thing, would I have a better understanding of the material if I started with ITIL V3/2011 background or it is unnecessary?

Thanks a lot for your help.

It’s funny you ask, as this is a topic of enthusiastic debate among us ITIL nerds. :-)

If you’ve never had any ITIL training yet, then it might make sense just to start fresh with ITIL 4, once all of the books come out. The versions are quite different.

But ITIL 4 (as it stands right now) doesn’t have the depth that ITIL V3/2011 offers, so you’d be missing out on the practical information that ITIL V3/2011 provides by going straight ITIL 4.

If you’re serious about ITIL (and you may not be, and that’s OK!), my suggestion would be to take V3/2011 because so many companies have invested hundreds of thousands of dollars on ITIL V3/2011 training and tools (tools like Service Now, Remedy, or whatever you use to log tickets), and it will be years before those tools catch up to ITIL 4, and even longer before companies adopt those tool changes. So you may as well learn the same language everyone else speaks.

Also, once you take ITIL V3/2011 Foundation, if you choose to take additional Intermediate or Practitioner classes in ITIL V3/2011, that knowledge (and those credits) are fully transferable and completely useful and useable in ITIL 4, and will be a big help.

With the cost of ITIL V3/2011 training beinng so inexpensive (especially if you take an online course and take the exam online), it seems like a great way to get ahead of the game.

ITIL 4 Foundation doesn’t give much practical information. For example, the section on Configuration Management in ITIL 4 is literally one slide that just says “This is the purpose statement of Configuration Management. The End. Make sure you memorize that for the exam.” But what has that taught you? where in ITIL V3/2011 you get a whole description of the process, what it does, why it’s important, what the steps are, the basic job duties of the main roles of the people involved in the process, how it’s related to other processes, etc.

I can see both sides.

But until the rest of the ITIL 4 books come out, I have no idea of knowing if ITIL 4 will ever provide that same level of helpful information.

I don’t know if I answered your question or not, but hopefully I’ve given you some info to make the right decision for yourself!

Good luck my friend, and thanks for stopping by!

–Jill