Video Mentor

The book I wrote on ITIL V3 is now outdated. Read below for more information. (And scroll to the bottom for news about an update!)

In 2009, I wrote a book called ITIL V3 Foundation Exam Video Mentor which was published by Pearson IT Certification in early 2010. It is a combined book and DVD set which contains hours of instructor-led presentations providing both foundational reinforcement of exam topics as well as exam preparation tips and sample questions based on the ITIL V3 exam syllabus that was current at the time of publication.

In July of 2011, ITIL V3 was replaced with a newer version called “ITIL 2011″ which is slightly different than ITIL V3. All exams as of January 1, 2012 are based on this new ITIL 2011 material. Since my book/DVD set was published back in 2010, it naturally doesn’t include this new ITIL 2011 material, since that would require a time machine. :) 

Though my book/DVD set is still available for purchase directly from the publisher as well as from booksellers like Amazon, the book/DVD set is outdated and does not provide you all of the information necessary to pass the current exams. If you’re looking for a fun, easy-to-watch video to give you a nice ITIL overview, then definitely grab it! But if you are thinking about buying this book to use to study for an exam, don’t do it. That would be like buying a book on Windows Vista to learn about Windows 7… they’re close, but not close enough. :)

When ITIL 2011 was released, I was originally hoping to upload supplemental chapters here to my website as a bridge between ITIL V3 and ITIL 2011, however, I was unable to do so due to contracts and such. It was a nice idea, but unfortunately I wasn’t allowed do it. :(


The good news is that there aren’t that many differences between ITIL V3 and ITIL 2011… it’s nothing like the HUGE difference between ITIL V2 and V3, for example. So if you’re looking for a nice overview of ITIL that will make you smarter on the job, then ITIL V3 Foundation Exam Video Mentor will still provide you plenty of value since the basics are still the same. (If you are looking for the promised extra sample exam questions that I mentioned in the book Click here, m’dear. You’ll need the password from the book/DVD set to view it. Again, these “promised extra sample exam questions” are based on the old 2007-2010 exams, not the new ones.)

The bad news is that ITIL V3 Foundation Exam Video Mentor will not provide you all of the information necessary to pass the current versions of the exams.

But wait! There’s news! There’s an update coming! Yay!

I am thrilled that my ITIL V3 Foundation Exam Video Mentor has been in my publisher’s (Pearson IT Certification) Top 5 best-selling publications every month since its release. THANK YOU! And because of that, I have some great news.

On January 5, 2015, I signed a contract with Pearson to create an updated version, except this time it will be video only… no book. don’t worry though; if you like having printed material to highlight and study from, I’ll make that available here on my website. We don’t have a publication date yet, but we’re shooting for the summer of 2015, since I’ll be flying to California in April to do the recording in their video studios. Keep your eyes peeled on my blog for updates as I get them. I promise to keep you all in the loop as I create this new product for you. I’m really, really excited about it. :)

My very best,