Video Mentor

The book/DVD set called “ITIL V3 Foundation Exam Video Mentor” that looks like the image below is now very outdated.

Its replacement product, ITIL Foundation Exam LiveLessons, is also out of date as of 2022. Both of those products are both for ITIL V3, however the current version of ITIL is ITIL 4.

In 2009, I wrote a book called ITIL V3 Foundation Exam Video Mentor which was published by Pearson IT Certification in early 2010. It was a combined book and DVD set which contains hours of instructor-led presentations providing both foundational reinforcement of exam topics as well as exam preparation tips and sample questions based on the ITIL V3 exam syllabus that was current at the time of publication.

Though my 2009/2010 “ITIL V3 Foundation Exam Video Mentor” book/DVD set is still available for purchase directly from the publisher as well as from booksellers like Amazon, that ITIL V3 Video Mentor book/DVD set is very outdated and does not provide you all of the information necessary to pass the current exams. If you’re looking for a fun, easy-to-watch video to give you a nice, inexpensive overview of the older version of ITIL and some practical information, then definitely grab it if you find it… it certainly can’t hurt. But if you are thinking about buying it to use to study for the actual ITIL exam, don’t do it. That would be like buying a book on Windows XP to learn about Windows 11… they’re close, but not close enough. :)

If you did purchase this product (or the LiveLessons product) in the past, I sincerely thank you from the bottom of my heart for trusting me with your ITIL education. I hope to have updated ITIL 4 videos available someday.

My very best,


5 comments to Video Mentor


    Iam so happy to communicate with you.Szcondly I want to inform you that I have watched Pearson IT Certification – ITIL Foundation Exam LiveLessons and very listen carefully I loved what you explained At last ,is there any possiblity to mention your fondation in a book or novel Thnks a lot

  • Hi, Mohamed!
    Thank you so much for your kind words– I’m so happy that you are enjoying my work!
    I would like to understand more about what you’re looking to do with the book or novel and how you might mention my videos. You are welcome to email me directly and we can discuss it there. How’s that? My email is jill (at)

  • Ahmed Kazem

    i followed your lessons on safaribooksonline, really it’s amazing. you are the best to do this job.
    waiting for your ITIL 4 lessons.

  • Hi, Ahmed!
    Thanks so much for checking out my videos on Safari! I really appreciate your kind words; I had a blast making those videos.

    I do plan on making videos for ITIL 4, but I won’t be creating them for a good while. As you know, ITIL is a set of books… and ITIL 4 will also be a set of books, but only one of the books of the set has been written so far. I don’t feel like I can make videos about ITIL 4 or be an expert in ITIL 4 until all of the ITIL 4 books get written and published.

    It’s like writing a book report before the book even got written. :)

    The current version of ITIL (ITIL V3/2011) isn’t going anywhere for a good long time, so it’s still a good idea to continue with your ITIL 2011 studies.

    But when I’m ready to launch my ITIL 4 books, I’ll let everyone know!

    Thanks again!


Leave a Reply




You can use these HTML tags

<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>