Even if ITIL V4 trainings and exams were available, I found your v2011 videos versions so I went for that version.

I followed you ITIL v2011 training videos. I liked them very much and even if I am native French speaking, your videos were very clear and very easy to follow.

I attempted the ITIL v2011 foundation exam which I succeeded thanks to you.

Best regards,

Ruddy

I apologize for just seeing your comment now. I was doing a website migration and comments were suspended for a few months without me seeing them. Unfortunately, I’m unable to create ITIL 4 training videos due to a rule that Axelos put in place. It is a well-intentioned rule, but unfortunately it impacts me directly and prevents me from making these videos for sale on Safari/OReilly/etc.

I recently wrote a blog entry about it, and you’re welcome to read it here:

http://knapp-it.com/2020/07/the-sad-final-word-about-my-itil-4-videos/

I pray there will be some kind of workaround or change in the future, but it doesn’t look likely. Should anything change I will definitely let you know. I really appreciate your kind words and interest in my work.

My best,

Jill

I’m so happy you found my teaching style helpful– my mom was a teacher, and honestly, I get a lot of it from her. :)

Thanks also for the feedback about the sample questions. At the time we created those videos, there were rules in place that said we could only use the official sample questions that were provided by Axelos; we were strongly discouraged from making up our own. So I included all 80 sample questions I could– there were about 40 peppered throughout the presentation, and the downloadables on my site gave you access to the full 80 questions. I wish I could have provided more, but “rules is rules,” as they say. :-)

in your videos you have mentioned that you will make available 400 doc with all slides in your videos.

i can not find them in this page.

Thanks in advance for your help

Hamid

Thank you!

I am studying ITIL 2011 Foundation Exam LiveLessons with your fantastic stuff. YOu are very great in explaining. Your stuff is also ideal for as a reference work. Now I am an IBM-er. But about 2 weeks I will leave IBM to work for another boss. I am afraid I can’t use this link: https://learning.oreilly.com/videos/itil-r-foundation-exam
Is there a matter to hold this stuff when I am gone with IBM. Because I will also do an exam. I am deaf and lives in Holland. So your videos including subtitles are really fantastic for me. So I hope I can keep this information. Thank you.

Regards,
Wim Poort