Knapp I.T. » Link love

Link Love: Jeremy’s updated “How to Buy a Laptop” guide

Jill Knapp — Tue, 30 Dec 2014 05:54:48 +0000

One of my best friends on the planet is the Group Policy guru, Jeremy Moskowitz. And every year he writes a “How to Buy a Laptop” guide for friends and family. Well guess what? He’s my friend, and you’re my friend, so you get to see it.

WHO LOVES YOU? I do. :)

So… If you’re a techie, you probably have friends and family asking you what kind of laptop they should buy. Laptop technology is changing all the time… do you want an iPad? A Netbook? A Google/ChromeOS laptop? An Android tablet? A full-on laptop? Let Jeremy Moskowitz guide you through the questions, answers, and options. He’s the MAN.

Here’s the link: Enjoy!

How to buy a laptop for the Regular Person (2014-2015 edition)

Another Terrific Link: Buying a new laptop in 2012

Jill Knapp — Tue, 10 Jan 2012 13:57:52 +0000

If you’re a techie, you probably have friends and family asking you what kind of laptop they should buy.

Laptop technology is changing all the time… do you want an iPad? A Netbook? A Google/ChromeOS laptop? An Android tablet? A full-on laptop?

Let Jeremy Moskowitz guide you through the questions, answers, and options.

(Yes, that’s two Mosko-links in a row. What can I say? He’s a smart, prolific guy.)

Here’s the link: Enjoy!

How to buy a laptop for 2012 (for the regular person)”>

Terrific Link: Backing up your data

Jill Knapp — Thu, 05 Jan 2012 20:49:33 +0000

My mentor, dear friend, and Group Policy Mastermind Jeremy Moskowitz has been writing a blog post every year that provides very practical information re: how to back up your data on your home PC.

Obviously your IT Department’s backup strategy is going to be very different than this, but these instructions are perfect for your non-techie friends and family, and also for tech-savvy folks like me who run their company out of their homes. The article is written for non-techies, though techies won’t find it condescending either. :)

Jeremy updates this post every year since backup options and technologies are changing all the time.

And as Jeremy suggests: Print out a copy, and hand it to your parents. This will save you some panicky phone calls one day, I promise.

I highly, highly recommend this article. An ounce of prevention is worth a pound of cure and all that.

So without further ado… here’s the link. Enjoy!

Backup Procedures for the normal (non-IT) person [Repost]

Demystifying “ITIL 2011″

Jill Knapp — Tue, 04 Oct 2011 23:30:54 +0000

You’ve probably heard me mention that the ITIL V3 books (originally published in 2007) had some typos and inconsistencies across the five volumes. It happens, we’re human! These books have been cleaned up and updated a bit, and a new set of books was released this summer. While this isn’t a new version of ITIL (meaning, this certainly isn’t called “ITIL V4″ or anything), there are some notable differences between the two book sets.

The super-brilliant Julie Mohr of Mind The IT Gap, with whom I’ve had the pleasure of working virtually on a few projects, has written a terrific white paper outlining the changes and updates between the 2007 books and the 2011 editions.

Julie has kindly given me permission to pass her paper onto you. Check it out here. Thanks, Julie!