Questions to ask about your ITIL Instructor

Spending money on training is a pretty significant investment. Whether you’re funding your own training or choosing a training provider for an entire department, there are important questions to ask to help make sure you’re getting good value for your money.

Oftentimes, training companies have a few trainers on their roster. It’s up to you to make sure you’re . . .
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Online learning

Many of my fellow freelance instructors love the convenience of teaching via an online modality (Webex, NetMeeting, Elluminate, etc.). Online classes mean that instructors can teach from their home offices, and students can take the class from anyplace with a ‘net connection.

On the surface, it sounds great. Nobody pays for travel, and the instructor gets to wear . . .
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Ranty Tips for Passing your ITIL V3 Intermediate Exam

Be wary when you see a guaranteed pass rate advertised! Not everyone is going to pass; Jill Knapp explains why. . . .
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