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Hello, all! I hope this finds you all safe, healthy, and holding up OK in this time of Covid. It is really remarkable how quickly our world has changed. Anyway, since my last blog post announcing that I’m unable to create ITIL 4 Foundation videos due to a well-meaning rule that Axelos put in place, folks have been . . . On a recent flight on Southwest (where you get to sit anywhere you want on the plane) I had to make the decision between sitting next to the screeching baby or sitting next to the passenger with the lung-rattling cough of doom. Which would you choose? I did an informal poll over at my personal blog, and my pals . . . |
Service Desk: 10 Tips for Transformation  Click the image, and watch the archived version. Runs 47 minutes.
Balancing Demand & Capacity Management  Click the image, and watch the archived version. Runs 47 minutes. |
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