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By Jill Knapp, on January 10th, 2012
If you’re a techie, you probably have friends and family asking you what kind of laptop they should buy.
Laptop technology is changing all the time… do you want an iPad? A Netbook? A Google/ChromeOS laptop? An Android tablet? A full-on laptop?
Let Jeremy Moskowitz guide you through the questions, answers, and . . . → Click to Read More of this Post: Another Terrific Link: Buying a new laptop in 2012
By Jill Knapp, on January 5th, 2012
My mentor, dear friend, and Group Policy Mastermind Jeremy Moskowitz has been writing a blog post every year that provides very practical information re: how to back up your data on your home PC.
Obviously your IT Department’s backup strategy is going to be very different than this, but these instructions are perfect . . . → Click to Read More of this Post: Terrific Link: Backing up your data
By Jill Knapp, on July 8th, 2010
As I’m sure you already know, LinkedIn is a social networking service for the business world. It allows you to connect to current, past (and potentially future) business contacts, make recommendations of their work, and participate in groups/message boards that are related to business topics you care about. (I wrote that for my mom . . . → Click to Read More of this Post: Never thought to use LinkedIn for that…
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Webinar Archive From Helpless Desk to
Service Desk:
10 Tips for Transformation

Click the image, and watch the archived version. Runs 47 minutes.
Psychic Powers Not Required
Balancing Demand & Capacity Management

Click the image, and watch the archived version. Runs 47 minutes.
Follow Knapp_IT on Twitter!
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