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We’re in the phase of the book-writing process where the editors are working their magic. My voicovers, PowerPoints, and written book portion have been long done and submitted, and now the whole thing is going through technical editing and assembly. Exciting stuff! Everything has been going smoothly so far, except for one small snag: . . . ABCNews.com ran a blurb about an April Fools Day joke I played on my cow-orkers when I was the Manager of Information Systems at East Valley Diagnostic Imaging in Arizona over a decade ago. It was funnier in real life, trust me. :-) var gaJsHost = ((“https:” == document.location.protocol) ? “https://ssl.” : “http://www.”); . . . On a recent flight on Southwest (where you get to sit anywhere you want on the plane) I had to make the decision between sitting next to the screeching baby or sitting next to the passenger with the lung-rattling cough of doom. Which would you choose? I did an informal poll over at my . . . |
Service Desk: 10 Tips for Transformation  Click the image, and watch the archived version. Runs 47 minutes.
Balancing Demand & Capacity Management  Click the image, and watch the archived version. Runs 47 minutes. |
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Copyright © 2012 Knapp I.T. - All Rights Reserved.
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