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If you’re a techie, you probably have friends and family asking you what kind of laptop they should buy. Laptop technology is changing all the time… do you want an iPad? A Netbook? A Google/ChromeOS laptop? An Android tablet? A full-on laptop? Let Jeremy Moskowitz guide you through the questions, answers, and . . . My mentor, dear friend, and Group Policy Mastermind Jeremy Moskowitz has been writing a blog post every year that provides very practical information re: how to back up your data on your home PC. Obviously your IT Department’s backup strategy is going to be very different than this, but these instructions are perfect . . . You’ve probably heard me mention that the ITIL V3 books (originally published in 2007) had some typos and inconsistencies across the five volumes. It happens, we’re human! These books have been cleaned up and updated a bit, and a new set of books was released this summer. While this isn’t a new version of . . . |
Service Desk: 10 Tips for Transformation  Click the image, and watch the archived version. Runs 47 minutes.
Balancing Demand & Capacity Management  Click the image, and watch the archived version. Runs 47 minutes. |
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Copyright © 2013 Knapp I.T. - All Rights Reserved.
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