Hey Jill – When are your ITIL 4 Foundation Videos coming out?

Hi, all!

Well, now that Axelos has launched ITIL 4 Foundation, people are asking me when my ITIL 4 Foundation videos will be out. And my answer is: Thank you for your excitement! Now, please, slow down.

I know you’re excited that there’s a new version of ITIL. But please, slow down!

I know you want to learn the . . .
→ Click to Read More of this Post: Hey Jill – When are your ITIL 4 Foundation Videos coming out?

ITIL 4 Foundation: Train the Trainer

Flippin’ the IV: November 2018, Washington DC. Axelos ITIL 4 Foundation Train the Trainer SessionHi, all!

I was lucky enough to be invited to attend Axelos’ ITIL 4 Train the Trainer session in Washington DC in November 2018. Hundreds of instructors applied to attend, and only about 100 were actually accepted across a few sessions worldwide. I feel . . .
→ Click to Read More of this Post: ITIL 4 Foundation: Train the Trainer

Have you heard the news? ITIL 4 is on the way in 2019!

Hi, all!

It’s been a while since I’ve updated this blog, but there hasn’t really been much going on to report… until now!

A few months ago at the itSMF Fusion 2017 conference this past November, Axelos announced that ITIL will be updated in 2018. (Watch a video of the announcement here!) This is great news, because as an . . .
→ Click to Read More of this Post: Have you heard the news? ITIL 4 is on the way in 2019!