Yes, there will finally be an update to the Video Mentor book!

Hi, all! Wow, it’s been a long time since I’ve updated this thing. I thought I’d pop in and give you a pretty exciting update!

If you’re one of the folks who enjoyed my ITIL V3 Foundation Exam Video Mentor book/DVD set from a few years back, you’ve probably been wondering when there’d be an update. Well, I just signed a contract with my publisher, Pearson IT Certification, to create an updated version based on ITIL 2011 and the latest versions of the exams! Yee-haw! In fact, I just submitted my outline 20 minutes ago. I’m pretty excited! It’s tentatively titled ITIL 2011 Foundation Exam LiveLesson, though that may certainly change.

The format will be different, however. Instead of it being a book/DVD set like my previous work, this will be a streaming video series only, available on Safari, and on the other platforms Pearson publishes content to. There won’t be a published book. However, if you’re like me, you like to have printed stuff in front of you. You can either take a zillion screen shots (ugh, no fun), or you can grab the supplemental printed materials I’ll have available here on my website for a few bucks extra; I promise it’ll be worth every dime. I don’t want to gouge anyone.

Many companies are slashing their training budgets and are asking their employees to take computer-based training, and my video series will be an entire ITIL 2011 Foundation class online. It’s about as close as you can get to having me in your classroom.

I’m scheduled to fly to Pearson’s video studio in San Francisco (wheeee!) in April to get it all recorded, and it’ll hopefully be available by the summer. I guess I’ll need to buy a new shirt or two. :)

So, if you can hold out until the summer, you’ll have access to some really neat ITIL Foundation training via Safari featuring yours truly. I promise it’ll be worth the wait.

See you then!

All the best for 2015!


Link Love: Jeremy’s updated “How to Buy a Laptop” guide

One of my best friends on the planet is the Group Policy guru, Jeremy Moskowitz. And every year he writes a “How to Buy a Laptop” guide for friends and family. Well guess what? He’s my friend, and you’re my friend, so you get to see it.


So… If you’re a techie, you probably have friends and family asking you what kind of laptop they should buy. Laptop technology is changing all the time… do you want an iPad? A Netbook? A Google/ChromeOS laptop? An Android tablet? A full-on laptop? Let Jeremy Moskowitz guide you through the questions, answers, and options. He’s the MAN.

Here’s the link: Enjoy!

How to buy a laptop for the Regular Person (2014-2015 edition)

Another new version of the ITIL Foundation Syllabus is on the way…

The ITIL Foundation certification can feel like a moving target sometimes. We trainers and courseware providers especially feel this stress because we have to make sure our materials and presentations prepare our students for what they may be asked on the Foundation exams.

It seems like as soon as the syllabus and exams stabilize a bit, APMG changes the exam requirements which means we all scramble to get our courseware updated as fast as possible! This is why exam-preparation books like my ITIL V3 Foundation Exam Video Mentor become outdated… it’s hard to stay up to date when the creators of the exams keep changing the exam topics on everyone.

I’m not complaining by the way… this is just part of the job. But it’s one of the trickier parts…

The new ITIL Foundation syllabus will be released by APMG on July 31, 2012. They are also releasing new sample exams, too. As soon as we get them, you can bet I’ll be pulling a few all-nighters to get our courseware updated and aligned. I’ll also post a link to the new syllabus so you can check it out.

Right now, nobody knows how extensive these changes are going to be. It could be something as simple as adding or removing a few new vocabulary words or small concepts, or it could be something significant like adding entire sections, processes, and topics. It’s a mystery!

Stay tuned…

[UPDATE!] Great news, folks! The 5.4 syllabus update was super-teeny, and didn’t contain any updates to the materials; only updates to the footers courseware providers are supposed to use. So students– this means that you don’t have to change a thing. The sample exams also have not changed– the questions and answers are all exactly the same. Hooray!