Another new version of the ITIL Foundation Syllabus is on the way…

The ITIL Foundation certification can feel like a moving target sometimes. We trainers and courseware providers especially feel this stress because we have to make sure our materials and presentations prepare our students for what they may be asked on the Foundation exams.

It seems like as soon as the syllabus and exams stabilize a bit, APMG changes the exam requirements which means we all scramble to get our courseware updated as fast as possible! This is why exam-preparation books like my ITIL V3 Foundation Exam Video Mentor become outdated… it’s hard to stay up to date when the creators of the exams keep changing the exam topics on everyone.

I’m not complaining by the way… this is just part of the job. But it’s one of the trickier parts…

The new ITIL Foundation syllabus will be released by APMG on July 31, 2012. They are also releasing new sample exams, too. As soon as we get them, you can bet I’ll be pulling a few all-nighters to get our courseware updated and aligned. I’ll also post a link to the new syllabus so you can check it out.

Right now, nobody knows how extensive these changes are going to be. It could be something as simple as adding or removing a few new vocabulary words or small concepts, or it could be something significant like adding entire sections, processes, and topics. It’s a mystery!

Stay tuned…

[UPDATE!] Great news, folks! The 5.4 syllabus update was super-teeny, and didn’t contain any updates to the materials; only updates to the footers courseware providers are supposed to use. So students– this means that you don’t have to change a thing. The sample exams also have not changed– the questions and answers are all exactly the same. Hooray!

Another Terrific Link: Buying a new laptop in 2012

If you’re a techie, you probably have friends and family asking you what kind of laptop they should buy.

Laptop technology is changing all the time… do you want an iPad? A Netbook? A Google/ChromeOS laptop? An Android tablet? A full-on laptop?

Let Jeremy Moskowitz guide you through the questions, answers, and options.

(Yes, that’s two Mosko-links in a row. What can I say? He’s a smart, prolific guy.)

Here’s the link: Enjoy!

How to buy a laptop for 2012 (for the regular person)”>

Terrific Link: Backing up your data

My mentor, dear friend, and Group Policy Mastermind Jeremy Moskowitz has been writing a blog post every year that provides very practical information re: how to back up your data on your home PC.

Obviously your IT Department’s backup strategy is going to be very different than this, but these instructions are perfect for your non-techie friends and family, and also for tech-savvy folks like me who run their company out of their homes. The article is written for non-techies, though techies won’t find it condescending either. :)

Jeremy updates this post every year since backup options and technologies are changing all the time.

And as Jeremy suggests: Print out a copy, and hand it to your parents. This will save you some panicky phone calls one day, I promise.

I highly, highly recommend this article. An ounce of prevention is worth a pound of cure and all that.

So without further ado… here’s the link. Enjoy!

Backup Procedures for the normal (non-IT) person [Repost]