Goodnight, ITIL V3.

Well, it’s time to say goodnight to another trusty version of ITIL: This time it’s ITIL V3 (a.k.a. ITIL V3/2011, ITIL 2011, etc etc etc.).

As a refresher, ITIL V3 was born in 2007, and was a series of five books– each book describing a step in the ITIL V3 “Service Lifecycle:” Service Strategy, Service Design, Service Transition, . . .
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The sad, final word about my ITIL 4 videos. :-(

A few days ago I received this tweet:

@Knapp_IT Wondering when the online training on ITIL V4 would come up. Please let the community know. #ITILV4

— Akanksha Shrivastava (@Aks_Sh) July 25, 2020

And here is the news I had to report back via Twitter:

Sadly, I'm unable to offer ITIL4 training videos; . . .
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The Latest with ITIL 4

Hi, all!

I hope this blog finds you all well.

2019 had me very busy with me learning as much as I could about ITIL 4 so I can get ready to record some videos for you all! Over the last year I attended two fantastic Train the Trainer sessions in Washington DC with 15 other hand-picked instructors and . . .
→ Click to Read More of this Post: The Latest with ITIL 4