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The sad, final word about my ITIL 4 videos. :-(

By Jill Knapp, on September 9th, 2020

A few days ago I received this tweet:

@Knapp_IT Wondering when the online training on ITIL V4 would come up. Please let the community know. #ITILV4

— Akanksha Shrivastava (@Aks_Sh) July 25, 2020

And here is the news I had to report back via Twitter:

Sadly, I'm unable to offer ITIL4 training videos; . . .
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2 comments - (Comments are closed)   Instructor Stuff, ITIL 4, Rants

Online learning

By Jill Knapp, on December 19th, 2010

Many of my fellow freelance instructors love the convenience of teaching via an online modality (Webex, NetMeeting, Elluminate, etc.). Online classes mean that instructors can teach from their home offices, and students can take the class from anyplace with a ‘net connection.

On the surface, it sounds great. Nobody pays for travel, and the instructor gets to wear . . .
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Comments are closed   Exams, Instructor Stuff, ITIL V3, Rants, Training

Ranty Tips for Passing your ITIL V3 Intermediate Exam

By Jill Knapp, on August 17th, 2010

Be wary when you see a guaranteed pass rate advertised! Not everyone is going to pass; Jill Knapp explains why. . . .
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4 comments - (Comments are closed)   Exam Tips, Exams, Instructor Stuff, ITIL V3, Rants, V3 Intermediate Exams