Webinar: Balancing Demand & Capacity Management 5/25/11 10am Eastern

The fine folks at BrightTalk are hosting an online summit entitled “Aligning IT With Business Objectives.” There are many fabulous presenters scheduled for that day, and I’m lucky to be among their ranks.

A hot issue in my world lately is how IT provides the capacity to meet the varying demands of the business, and the two ITIL processes of Demand Management and Capacity Management work hand-in-hand to address this tug-o-war. So I’ll be presenting a 45-minute webinar to discuss these two topics and to provide some tips for addressing some of the challenges associated with providing cost-justifiable IT capacity.

Hope to see you there!

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