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Many of my students haven’t taken an exam since high school or college, so they’re naturally a bit nervous about it. Here are a few tips and tricks for passing the exam. First off, get a good night’s sleep the night before. This will help you more than the extra hour of cramming. Take your time. You have . . . Be wary when you see a guaranteed pass rate advertised! Not everyone is going to pass; Jill Knapp explains why. . . .  4 comments - (Comments are closed)  Exam Tips, Exams, Instructor Stuff, ITIL V3, Rants, V3 Intermediate Exams Continuing our ITIL V3 Foundation test-taking tips and tricks, here’s some information about your certification: Once you pass the exam, you will have earned your ITIL Foundation Certificate in IT Service Management There is no handy set of letters you can put after your name, like PMP or MCSE, though ome people choose to write “ITIL Foundation Certified” under . . . |
Service Desk: 10 Tips for Transformation  Click the image, and watch the archived version. Runs 47 minutes.
Balancing Demand & Capacity Management  Click the image, and watch the archived version. Runs 47 minutes. |
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