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ITIL 4 Foundation: Train the Trainer

By Jill Knapp, on February 7th, 2019

Flippin’ the IV: November 2018, Washington DC. Axelos ITIL 4 Foundation Train the Trainer SessionHi, all!

I was lucky enough to be invited to attend Axelos’ ITIL 4 Train the Trainer session in Washington DC in November 2018. Hundreds of instructors applied to attend, and only about 100 were actually accepted across a few sessions worldwide. I feel . . .
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6 comments - (Comments are closed)   Certification, Certifications, Exams, Industry News, Instructor Stuff, ITIL 2011 Foundation Exam LiveLesson, ITIL 4, Training

ITIL 2011 Foundation Exam Live Lessons is live!

By Jill Knapp, on August 10th, 2015

Hi all!

Yaaaaay! I’m so excited! As of August 6th 2015, my latest exam prep product ITIL 2011 Foundation Exam LiveLessons is available now via Pearson IT Certification and also over at Safari Books Online.

I had a BLAST recording these videos this past April at Pearson’s gorgeous studio in San Francisco. I got to work with . . .
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19 comments - (Comments are closed)   ITIL 2011, ITIL 2011 Foundation Exam LiveLesson

Yes, there will finally be an update to the Video Mentor book!

By Jill Knapp, on January 6th, 2015

Hi, all! Wow, it’s been a long time since I’ve updated this thing. I thought I’d pop in and give you a pretty exciting update!

If you’re one of the folks who enjoyed my ITIL V3 Foundation Exam Video Mentor book/DVD set from a few years back, you’ve probably been wondering when there’d be an update. Well, I just . . .
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2 comments - (Comments are closed)   ITIL 2011, ITIL 2011 Foundation Exam LiveLesson, ITIL V3 Foundation Exam Video Mentor