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By Jill Knapp, on January 21st, 2016
I get calls and emails all the time from former students who have lost their ITIL Foundation certificate, and need a copy quickly. I wish I could get it for you, but I can’t!
Regardless of what training company you used when you took training from me (TEK Systems, New Horizons, ProTech, BridgeView, Knowledge Peak, Pultorak and Associates, . . . → Click to Read More of this Post: Need a copy of your ITIL Certification?
By Jill Knapp, on December 30th, 2014
One of my best friends on the planet is the Group Policy guru, Jeremy Moskowitz. And every year he writes a “How to Buy a Laptop” guide for friends and family. Well guess what? He’s my friend, and you’re my friend, so you get to see it.
WHO LOVES YOU? I do. :)
So… If you’re a techie, . . . → Click to Read More of this Post: Link Love: Jeremy’s updated “How to Buy a Laptop” guide
By Jill Knapp, on January 10th, 2012
If you’re a techie, you probably have friends and family asking you what kind of laptop they should buy.
Laptop technology is changing all the time… do you want an iPad? A Netbook? A Google/ChromeOS laptop? An Android tablet? A full-on laptop?
Let Jeremy Moskowitz guide you through the questions, answers, and options.
(Yes, that’s two Mosko-links . . . → Click to Read More of this Post: Another Terrific Link: Buying a new laptop in 2012
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Webinar Archive From Helpless Desk to
Service Desk:
10 Tips for Transformation
Click the image, and watch the archived version. Runs 47 minutes.
Psychic Powers Not Required
Balancing Demand & Capacity Management
Click the image, and watch the archived version. Runs 47 minutes.
Follow Knapp_IT on Twitter!
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