|
Before booking an ITIL Foundation class with a training provider, don’t be afraid to ask the training company what level certification the instructor has earned. Surprisingly, many Foundation instructors only hold an ITIL Foundation certification. Think about it: This means that the only difference between you and your instructor is that they took that very 40-question exam that . . . When an organization decides to spend the money on ITIL training, it’s typically because something is broken, and improvements need to be made. Ideally, these improvements need to be made quickly, since the person footing the training bill wants to see the training ROI stat. In an ITIL V3 Foundation class, we have 32 topics to cover: 28 ITIL . . . We’re in the phase of the book-writing process where the editors are working their magic. My voicovers, PowerPoints, and written book portion have been long done and submitted, and now the whole thing is going through technical editing and assembly. Exciting stuff! Everything has been going smoothly so far, except for one small snag: my book’s description on sites . . . |
Service Desk: 10 Tips for Transformation  Click the image, and watch the archived version. Runs 47 minutes.
Balancing Demand & Capacity Management  Click the image, and watch the archived version. Runs 47 minutes. |
||
|
Copyright © 2024 Knapp I.T. - All Rights Reserved.
|
|||
