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One of my best friends on the planet is the Group Policy guru, Jeremy Moskowitz. And every year he writes a “How to Buy a Laptop” guide for friends and family. Well guess what? He’s my friend, and you’re my friend, so you get to see it. WHO LOVES YOU? I do. :) So… If you’re a techie, . . . The ITIL Foundation certification can feel like a moving target sometimes. We trainers and courseware providers especially feel this stress because we have to make sure our materials and presentations prepare our students for what they may be asked on the Foundation exams. It seems like as soon as the syllabus and exams stabilize a bit, APMG changes . . . If you’re a techie, you probably have friends and family asking you what kind of laptop they should buy. Laptop technology is changing all the time… do you want an iPad? A Netbook? A Google/ChromeOS laptop? An Android tablet? A full-on laptop? Let Jeremy Moskowitz guide you through the questions, answers, and options. (Yes, that’s two Mosko-links . . . |
Service Desk: 10 Tips for Transformation  Click the image, and watch the archived version. Runs 47 minutes.
Balancing Demand & Capacity Management  Click the image, and watch the archived version. Runs 47 minutes. |
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