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It’s 6:50am. At 6:30am, I finished the written portion of my book. At 6:31am, I clicked “Save” (though I click Save every 23 seconds) and Word crashed. I lost the last few things I typed, which was totally no big deal. So just a moment ago I finished retyping what I lost, and now I am officially officially . . . As I said in my previous post, I had some exciting news to report, but wasn’t able to say anything until the deal was sealed. So now, the big announcement: (Drumroll please!) I just signed a contract to create a book/DVD set for Pearson Publishing, called ITIL V3 Foundation Exam Video Mentor (quite a mouthful!). Pearson is Penguin . . . Oh boy oh boy oh boy oh boy! I just got some really great news, but… I can’t talk about it until all the official paperwork is done. Stay tuned for an exciting announcement! var gaJsHost = ((“https:” == document.location.protocol) ? “https://ssl.” : “http://www.”); document.write(unescape(“%3Cscript src='” + gaJsHost + “google-analytics.com/ga.js’ type=’text/javascript’%3E%3C/script%3E”)); try { var pageTracker = _gat._getTracker(“UA-6744557-2″); . . . |
Service Desk: 10 Tips for Transformation  Click the image, and watch the archived version. Runs 47 minutes.
Balancing Demand & Capacity Management  Click the image, and watch the archived version. Runs 47 minutes. |
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